Customer Concierge

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Job Summary

Company Overview:

  • Headquartered in North Little Rock, Arkansas
  • 10 locations in central Arkansas with exciting plans for growth
  • State-of-the-art facilities & equipment
  • We believe in giving back to our employees and our communities

Our Core Values:

  • Strive for excellence
  • Passionately treat others with dignity & respect
  • Look for opportunities to serve others
  • Appreciate our customers & co-workers
  • Smile & have fun
  • Honesty & Integrity

Job Benefits:

  • $12.00 to $15.00 Hourly (plus commission on monthly membership plans)
  • Generous Paid Time Off
  • 401K
  • Health & Dental Coverage
  • Free oil changes & car washes
  • Promotional gift cards & cool company gear

The goal of the Customer Concierge is to provide a pleasant, upbeat, and excellent customer experience to all Splash guests. In addition, the person in this position is expected to execute the Splash core values that will cultivate an environment of establishing lifelong customers.

Responsibilities and Duties

Job duties may include, but are not limited to the following:

1) Provide a genuine customer experience

2) Smile, greet customer, answer any questions, and process transaction (if any inside the lobby)

3) Assist with daily operations

4) Adherence & compliance with all established policies and procedures

5) Ensure a clean and orderly premier lobby for customers to relax in

NOTE: This job description is not intended to be all-inclusive. Team member may perform other related duties as assigned to meet the ongoing needs of the organization.

Qualifications and Skills

Qualifications:

1) Must have customer service experience and enjoy talking to people

2) Must be able to multitask and have organizational skills

3) Work in a fast-paced, high energy team environment

4) Have valid driver's license, and be willing to work outside and on weekends

5) Have reliable transportation

6) Customer-facing cashier experience is a plus!


Location: Conway, AR
Apply for this Position Job code: All Carwash Locations
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